We collect only the information needed to deliver our services; such as contact details, project information, uploaded files, usage activity within the client portal, one time login details (or any verified entrance to implement your service) and communication history. We do not collect unnecessary data, and we do not use your information for anything outside your project or our service operations.
This data helps us create your service, troubleshoot issues, enhance features, and tailor everything to your needs. We only collect data relevant to your interaction with us and do not collect unnecessary personal information. All data is securely stored and processed in compliance with international data laws.
Your information is used to deliver AI implementation services, manage your account, maintain project documentation, provide support, and improve our internal processes. We do not sell, trade, or rent your data. All use is strictly tied to delivering and operating your Xeno AI services.
We store information using reputable, secure cloud providers such as Notion, Google Workspace, and other enterprise-grade platforms. Access is limited to the two team members who require it, and security controls include device encryption, strong authentication, and restricted sharing. While no system is perfectly secure, we take practical steps suitable for a modern agency.
We only share information with trusted service providers essential for operating Xeno AI; such as hosting providers, analytics tools, or integration platforms (e.g., Zapier). These partners only receive the minimum data needed and are bound by their own privacy &security commitments. We do not share or sell data to third parties for marketing.
You can request access to your data, ask for corrections, or request deletion at any time. If you want to restrict processing or opt out of non-essential data usage, just contact us. We respond quickly, usually within a day, because our team is small and communication is direct.
We keep information only as long as necessary for delivering services, meeting legal obligations, resolving disputes, or maintaining project history. Once retention is no longer required, data is securely deleted from our systems and integrations.
If you have questions, concerns, or requests about your privacy or data, reach out directly at support@xenoai.com . As a small team, you’ll hear from us personally, no automated systems or outsourced support.
1. Where do I start if my business is new to AI?
Do you build custom AI agents, chatbots, and automations after the audit?
How fast can you deliver content, workflows, or builds?
Do you offer custom retainers or bundled service packages?
Can you handle full implementation, or do you only consult?
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